With the circuit breaker extended measures implemented for COVID-19 in Singapore, kindly take note of the following latest updates for Fash Mob.
Our office/warehouse will be closed from 7th April to 4th May in line with the circuit breaker measures announced in Singapore. Shoppers can still proceed to send back any returns to our office during this closure. All affected online orders placed between 7th April to 4th May will be processed and despatched from 5th May when we resume office/warehouse operations. All backorders that are arriving end April will also be despatched from 5th May due to our office closure. Although all due backorders have already arrived end April, kindly expect a delay in despatch and delivery as our warehouse resumes operation from 5th May, due to a high volume in backorders stocks received and a limited working capacity allowed in our warehouse each day aligned with the government's workplace implementations and measures.
Online launches will resume on 10th May, every Sunday at 11am, and mailings will proceed as per usual. International orders and shipping will remain temporarily suspended till further notice. All store credits/vouchers/gift cards/VIP birthday vouchers/VIP reward points expiring from April to mid May will be provided with an extension till end May when the circuit breaker ends.
Our retail stores will remain closed till 1st June.
Return deadlines for orders received after 23rd March will also receive a further 10-working day extension to send back their returns to us by 15th June.
We look forward to play our part in the measures for the safety and well-being of everyone and seek your kind understanding for any inconvenience caused. For any other enquiries or assistance, please do not hesitate to email us at email@example.com.
In the meantime, we wish everyone great health and to stay safe!